Design thinking is an approach to problem-solving and creativity based on the field of design. It is especially useful for complex problems as well as developing products, such as training programs or content, that require creativity.
Soft skills are non-technical skills and behavioral competencies that enable someone to effectively interact and form relationships with others. Soft skills are critical to both employees and organizations and impact company culture and behaviors.
David Kolb is a psychologist who developed a theory of experiential learning that organizes the process, or cycle, of experiential learning into four stages.
A professional development plan (PDP) is a document outlining an employee’s path to career advancement. Essentially, it’s a working tool for career growth that employees and managers can adjust and build upon over time.
Developing a plan for L&D requires learning and business leaders to understand the strategic goals, vision and mission of the organization.
Career pathing is the process of matching employees’ skills and interests with internal job opportunities, whether they are lateral moves, promotions or even roles in a completely different function of the organization.
Content development is the process of designing, developing, managing and maintaining learning programs.
Technology integration is the process of optimizing technologies to achieve seamless communication between systems and ease of use for employees.
Portfolio management is the process of identifying, collecting and curating training resources in alignment with business goals.
The term “training delivery” refers to how an organization presents learning initiatives to learners, a process that is essential for great training.